How do I delete my account?

Thinking about deleting your MovieStar? Make sure you know what happens first—deletion starts as soon as you complete the steps.

What happens when I delete my account?

Deleting your account removes your user from MovieStarPlanet 2 and the other MovieStarPlanet games connected to it.

You’ll lose everything on the account, including:

You may be able to reactivate your account for up to 90 days after deleting it.

If your account has an email connected:

We’ll send you an automatic email with a reactivation link. The link is valid for 90 days.

If your account doesn’t have an email connected:

Contact Support through the chat in the lower-right corner of the Help Center. You’ll need a receipt for VIP or Top-Up Package purchased.

Reactivation requests are reviewed case by case. A receipt helps us verify the account, but it doesn’t guarantee that we can restore it.

After 90 days, the account is permanently deleted and can’t be recovered, including any data and information tied to it.

You must be logged in to the account you want to delete. You can’t delete another player’s account.